DriveStation will not accept LAN connection

nyg8or · January 26, 2018, 12:52:46 PM

Hello.

I have a DriveStation external hard drive.

The usb connection works fine.

The lan connection was working fine until today. I have tried the following troublshooting:

1) When connecting through Windows explorer, I get a
Windows Error 0x80070035

2) When I drill down further into this error, I get:

The remote device or resource won't accept the connection

The device or resource (XXX.XXX.XX.XXX) is not set up to accept connections on port "The File and printer sharing (SMB)".

3) I have tried to connect to the ext HD via the http address bar using the ip address and I get back html code that states:

<html>

<head>
<title>HD-CELU2</title>
</head>

<frameset framespacing="0" border="0" rows="120,*" frameborder="0">
<frame name="topFrame" id="topFrame" scrolling="no" noresize target="contents" src="top.htm" marginwidth="0" marginheight="0">
<frameset cols="200,*">
<frame name="leftFrame" target="main" src="menu.htm" scrolling="no" noresize marginwidth="0" marginheight="0">
<frame name="mainFrame" src="home.htm" marginwidth="0" marginheight="0" scrolling="auto">
</frameset>
<noframes>
<body>

<p>This page uses frames, but your browser doesn't support them.</p>

</body>
</noframes>
</frameset>
</html>

4) When I ping the IP address, I do get a response.

My guess is that this is a permission issue on the drive itself but I do not know how to access it to fix.

Any ideas and assistance would be appreciated.

Thanks.

Texturtle · January 26, 2018, 01:22:41 PM

What model? Drivestations are generally not designed to be accessed via LAN, they are considered direct-attached storage, not network storage.

davo · January 26, 2018, 03:05:16 PM

He has a HD-CELU2 which has both LAN and USB.

what file format is the Driveststion OP?

nyg8or · January 26, 2018, 03:08:42 PM

It is both a USB and LAN connection.

Forgive me but I do not know what OP means. The DriveStation just functions as a backup drive so t contains ordinary files. I am able to accomplish the backup functionality by using the USB connection, but I locate the drive elsewhere in my house so I really need the LAN connection for the backups.

davo · January 26, 2018, 04:15:38 PM

If you connect via USB, right click the disk - properties, what format does it say it's in? NTFS or FAT32?

OP = original posters by the way.

nyg8or · January 29, 2018, 05:19:46 PM

It is FAT32. I did not do anything to change that or anything else and the files are still on the drive so I can not imagine that the drive is now in a different format.

nyg8or · February 06, 2018, 06:54:13 AM

I have been trying to reconnect via LAN without success. I have answered about the file system but I am not sure how this matters. When I connect via USB I can access all the files through explorer.

davo · February 06, 2018, 10:53:09 AM

It matters because if you formatted it to NTFS then this disables LAN access completely, the unit is what? 7-8 years old. It wasn't supported on anything past Windows Vista, also the samba version it uses to connect through the network has been discontinued by Microsoft so it won't work on Windows 10.

nyg8or · February 06, 2018, 11:18:25 AM

I am running Windows 10 so that could explain it.

Texturtle · February 06, 2018, 12:15:09 PM

In Windows 10 open a powershell window and run this command: Get-WindowsOptionalFeature –Online –FeatureName SMB1Protocol

That will tell you if SMB1 is enabled. Look for the "State" listing.

This older unit doesn't support any SMB version except 1.

nyg8or · February 06, 2018, 04:54:48 PM

It looks like it is enabled with SMB1 as I get the following result when I run that command line.

FeatureName : SMB1Protocol
DisplayName : SMB 1.0/CIFS File Sharing Support
Description : Support for the SMB 1.0/CIFS file sharing protocol, and the Computer Browser protocol.
RestartRequired : Possible
State : Enabled
CustomProperties :
ServerComponent\Description : Support for the SMB 1.0/CIFS file sharing protocol, and the Computer
Browser protocol.
ServerComponent\DisplayName : SMB 1.0/CIFS File Sharing Support
ServerComponent\Id : 487
ServerComponent\Type : Feature
ServerComponent\UniqueName : FS-SMB1
ServerComponent\Deploys\Update\Name : SMB1Protocol

Texturtle · February 07, 2018, 10:13:48 AM

At this point I'm not sure why that system won't see it. The firewall shouldn't be blocking it since it's a local share. Can you ping the NAS from both PCs?

nyg8or · February 07, 2018, 01:31:12 PM

Yes, I am able to ping the drive. This is why I think that it may be a permissioning issue, but since I can not get to the systems page (as I describe in the original post), I do not know how to check the permissions.

nyg8or · February 07, 2018, 01:32:47 PM

Another reason why I think it could be permissioning is this error message...

The remote device or resource won't accept the connection

The device or resource (XXX.XXX.XX.XXX) is not set up to accept connections on port "The File and printer sharing (SMB)".

nyg8or · February 13, 2018, 08:25:12 AM

I would also add that this has been working on Windows 10 for a few months so that would also be curious as to why it would stop working. It could be that a Windows update messed with something but the SMB1 that was mentioned before seems to be active.

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DriveStation will not accept LAN connection