LS-LGL Linkstation EZ

[mitasol]

   

Hi, I have purchased an LS-LGL320 Linkstation EZ and am trying to use it under Windows Vista Ultimate with SP1 installed. I cannot use the Vista backup software as it asks for a login and there is none. In addition I cannot rename folders on the share - I get a message saying that the L: folder does not exist, the file may have been moved or deleted do you want to create it?

I have checked the box that this came in and it definitely mentions Vista as a supported platform, what's happening?

 

 

[marvin]

   

First I would map it via IP address

start --> computer --> then map network drive

use \\IP of LS\share

 

For the backup I would try Memeo you can find a copy that was written for Vista at memeo.com, or  you can use another back up program other then Vista back up.

 

[Matt_M]

To expand on this a little, the Vista backup utility will not run with the version of Samba that is on these devices. As for the folder rename, you cannot rename root level folders, however you are free to create sub-folders with any name that you choose. For example, once you have the share folder mapped, if you go into this you should be able to right-click and create a new folder with whatever name you desire.

[mitasol]

   

Thanks for your assistance Marvin, I've got Memeo up and running.

Matt_M, please don't take this the wrong way but when a piece of hardware advertises itself as Vista compatible I expect it to be just that, not compatible with part of Vista and not another part. Vista is hardly a new operating system, it has been out for over 12 months now. When will this product be fully Vista compatible?

[Paul]

Microsoft is working on a patch that should resolve this in service pack 2

[mitasol]

   

OK.

 

I purchased 2 of these, one for me and another for my mother. I now have mine working with Memeo. The issue with renaming folders remains on my mothers, unfortunately she is about 1500 km away which makes helping her a little difficult. If she tries to create a new folder it works but she cannot change the name to anything else apart from New Folder. She can however create a new folder on her C: drive and then copy that across to the L: drive. I set her system up using Karen Power Toolls replicator when I couldn't get Vista backup running and that seems to be working, it's just the problem with creating folders in L: share.

[Paul]

Is she mapping with L via IP or name?

[mitasol]

   

We have tried both and there is no difference.

 

[Paul]

I would first make sure the firmware is up to date on the unit and set the unit back to factory defaults.  Then I would make sure there are no access restrictions enabled on the device, (or if there are, she has the correct rights).

 

let me know if this does not work.

 

Also just to be clear she is having trouble creating subdirectory folders right?  (just making sure there not root folders)

 

Thanks

[mitasol]

   

I downloaded and applied the latest firmware, I then held down the reset button (recessed above the fan) for 10 seconds. Not sure about access restrictions, where would these be set?

 

When accessing the mapped share she has trouble renaming subdirectories in the root of the share, not the root of the drive. I can rename directories with no issue with my linkstation.

[Paul]

Try going in the web interface under maintenance and initialization then set it back to factory defaults from there.

[mitasol]

   

The web interface appears to be in Japanese. Oh and after loading Vista SP2 on my machine the Vista backup still doesn't work :(

 

Message Edited by mitasol on 12-13-2008 07:51 AM

[Paul]

Try following these steps to change the device back to English:

1. Connect to the web configuration utility by entering the TeraStation's IP address in a web browser.
2. In the column of blue items on the left hand side, select the second link.
3. Under the first header are two text fields; enter or modify the text in the second.
4. Under the third header, the first entry is a radio selection with two options; select the one on the right.
5. Under the fourth header (with two menu/pulldown boxes beneath it),set both menu boxes to the second entry in the list (the second menubox should say cp437).
6. Click the button, and close and reopen the browser.   

[mitasol]

   

It's a Linkstation not a Terastation, not sure whether that matters or not. I have no links on the left hand side just what I think is a prompt to enter a password. If I click the button it takes me to another page that again is in Japanese but has no blue items on the left hand side.

This is very frustrating, I bought this product in Australia, not in Japan!

 

 

After upgrading my unit to the latest firmware and running the NAS Navigator I am being told that the time needs to be reset, so I said OK and I was asked for a password, I have not set any passwords so I left it blank. The I got an error that the time could not be reset. So I went to the menu to try and set the time but again I am being asked for a password,if I leave it blank I get an incorrect password error - I have not set a password, there is no mention of a password in the release notes for the firmware upgrade. What is going on?

Message Edited by mitasol on 12-13-2008 07:52 AM

[Paul]

The steps are the same for all the units, make sure you are logged in EX. as admin and password or the password you created.  If you sign in as a user you will not have many of the options.