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MInistation HD-PX500U2 can't be opened on multi-PCs

Started by leozhai, August 10, 2010, 01:52:55 AM

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leozhai

August 10, 2010, 01:52:55 AM

Hello,

 

Can anyone help me out there?

 

I have 3 HD-PX500U2 ministation portable hard dirves, all of them had been encrpted, I know the passwprds.

 

Ok, there is the thing, I tried to open  them on multi PC (actually 4-5 PCs, some desktop, some laptop, all WinXP pro OS), I am sure the password is definitely correct, but the buildin application of these HD-PX500U2 always prompt me for password, and said "the password  is not correct, please try again."

 

is this a kind of known issue? or something, 'cause I couldn't find any similar message in this Forum.

 

thank you in advanced!

 

Leo 

Dustrega

#2
August 12, 2010, 01:46:16 PM

The passwords are case sensitive.  Are you sure you didn't have any capital letters or special characters in your password?

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