Data Recovery Design Failure

[ggabrel]

I have a Terrastation Live that I bought about 2 years ago for about $1,000.  It worked fine until recently when some aspect of the internal power failed.  Being a lay person, I reasoned that since the 4 Drives were still in good order, it would be no problem transferring them into another machine and accessing my data.  Not so.  Not only will these drives NOT RUN IN ANY other machine, I have to send them to a data recovery service and pay a small fortune-- more than the value of the Terrastation itself.  I would have been happy to upgrade to another Buffalo with higher capacity, more features. With this experience, I will never buy another Buffalo appliance.  What stupid incompatibility for a company marketing data back up.  

[davo]

The drives are XFS formatted which means Windows cannot read them, you should always keep a backup of any important data on a seperate device.

[Jotin]

Sir, like Davo said, these untis are in an XFS format. All you had to do was buy another terastation of the same model number and put the drives in there. Or you could have accessed them through a linux machine if your good with linux. Technical support could have cleared up these issues for you.