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Drivestation Flex Net not working via usb

Started by levilomo, April 07, 2010, 01:04:02 AM

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levilomo

   

Ok i have searched all over the furoms and websites and cant seem to find a solution.

 

I have a Drivestation Flexnet with code; hd-ce1.0tlu2.

Whenever i try and turn it on, it doesnt quiet boot right, the blue light wont come on, or it comes on permnantly. None of my laptops with recognise it, both Vista and XP and neither does the ps3.

I have tried resetting it, and i have even plugged in an identicle model into my laptop to make sure its not my service pack, and that one worked fine, so im sure its the HD itself.

 

Does anyone know what i can do with it?

 

any help is much appreciated i really dont want to lose almost 1tb worth of data!


JoshC

The unit uses a basic Windows USB driver.  Make sure you have your usbstor drivers in your OS. 


levilomo

   

Im not sure if they are, but as it works with other Buffalo hard drives i assume they are.


JoshC

It could either be the USB interface or the Drive.  You can contact your local Buffalo support for an RMA.


levilomo

   

ok well it seems it was to do with the updates i installed i believe. the update i downloaded i think that caused this was:

Microsoft - Other hardware - HID Non-User Input Data Filter (KB 911895)

 

so just watch out.


JoshC

The link was no good.  I would like to look into it more.  Did you get it resolved?


levilomo

   

ok ive found a firmware update for my particular modal HD-CE1.0TLU2 on the buffalo website, but it asks me to enter my serial number, but when i enter the serial number it doesnt work?

 

is there like..a standard serial number i could use to try and download the file?


JoshC

Are you going to the US site?  You have to use the Australia site.  All of our hardware and software is region specific.  Check your Private Messages:smileywink:


levilomo

   

yeah it didnt work.

 

I have no idea whats wrong, it just wont work, im so gutted! i dont have the money to get the files back either, i guess ive just lost them

 

thanks for your help though josh i appreciate the effort put in :)


JoshC

Try USF Explorer its rather cheap program that might help you get the data.  I still think that it might have something to do with the update with Windows.  If anything please call to get that RMA.


levilomo

   

ok i just downloaded the usf explorer, and giving that a shot.

 

as for the RMA is that the number you gave me?


JoshC


levilomo

   

one last desperation plea before i send it off to be fixed.

 

what does the reset button at the back do and how do i use it?


JoshC

It reset's the LAN side functions.  See if you can put it in LAN mode and run the drivenavi.exe from the CD.


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