Problems accessing from outside my network?

[ICANSEEYOU7687]

   

I live on a college campus and am trying to get this to work.  I have kind of picked up the project where it was left off by someone else... from what I udnerstand.....

 

our school has opened up the IP address that the switch is on to be able to use some of the simple main ports.... port 80, 21, 20... etc...  and I cannot access the terrastation via FTP from an outside IP address (and it is directly on the internet. not through a router or anything)

 

I was reading and saw that maybe I need to open port 9000 also, but thsi seems like it is only for the web access.  Any suggestions? thanks

[JoshC]

Yes 9000 is for web access.  They might have a firewall or something blocking it.  Are you using a FTP client?

[ICANSEEYOU7687]

   

Yes, im trying to find out why I can access it on our network, but not from outside.  It is directly on the internet, and not behind a router.

[ICANSEEYOU7687]

   

some mroe useful settings you might want to know...

 

I took off DHCP and I put everything into manually.  Also I noticed uPNP is turned off.  Which i might try turning this on in a second andd see what happens...

 

Also I cannot get the navigator to detect it.

 

My model number (according to the back sticker is

HS-DH0.0TGL/R5

 

I cannot find this on the site anywhere... its a terrastation

[PCPiranha]

Are you getting any error/info lights?  Also makes sure the firewalls are disabled.

[ICANSEEYOU7687]

   

No error lights, and no firewall.

[PCPiranha]

"No error lights, and no firewall."

 

If this is the case then the NASNAVI should have no problem detecting the unit (assuming it's on the same network)

[JoshC]

Do you have the FTP server enabled on the Nas? 

 

 

 

Make sure under shared folders and service setup you have the FTP server Enabled.