RAID mount failure

[lincolnlim]

   

Hi,

 

We brought a few Buffalo Terastation Pro NAS. They keep getting below RAID error.

 

RAID Error Notification

 

HDD error occured

Target array:RAID Array 1 (md2)

 

 

RAID array can not be mounted.

 

[TeraStationInformation]

 TeraStationName: BUFFALO301 (TS-HTGL/R5)

 Time: 2010/01/04 05:43:09

 Setting Screen: http://192.168.30.200/" target="_blank" title="http://192.168.30.200/">http://192.168.30.200/

 

Here's the current firmware: TS-HTGL/R5 1.10 .

 

Is there a firmware that we can install to resolve this issue? If yes, where can I download the new firmware?

 

Or, how do we reset it to factory default and re-create the whole RAID again.

 

Thanks,

[PCPiranha]

It sounds like you might have a bad HDD.  Are you getting any red lights next to any of the drives?  You may just need to replace the drive and restructure the array