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I15 Scanning raid array for errors

Started by dwiener, December 02, 2020, 09:17:07 AM

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dwiener

My LS-QVL/R5 recently started slowing down, and would randomly disconnect from my iMac running Catalina. Yesterday I was unable to connect to the web setting page. Just got a endlessly spinning login. Then suddenly the power light went from blue to flashing amber I15 Scanning Data Raid Array 1 message. This is now day 2 of this happening. I was able to back up the drive so there is no lost data. I can still read and write to the drive, though the writes are very slow. I'm wondering if this unit is on the way out? I had a similar problem with an old terrastation where I couldn't access the units web settings page at all. The menu came up in Chinese one day and after I shut it down and did a factory reset I could not connect to it at all. That old unit was trashed. I wonder if this current unit might be failing in a similar manner.

1000001101000

Your description for both devices sounds a lot like a hard drive starting to fail (probably nothing wrong with the actual device).

dwiener

Quote from: 1000001101000 on December 02, 2020, 11:41:32 AM
Your description for both devices sounds a lot like a hard drive starting to fail (probably nothing wrong with the actual device).
I had a failing hard drive last year. It flashed a hard driver error message and the problem drive LED turned from green to red. I replaced the original 1TB drive with a 4TB drive I had handy and it replicated into the array just fine. I'm more concerned that I'm not able to get into the configuratiion menu at all. NAS Navigator sees it just fine. On the old TerraStaion raid, it became invisible to the network all together after the configuration menu turned to Chinese characters, and I tried to reset using the hardware button.

dwiener

So how long will this error scan take? This is day 3 now? Is this what is keeping me from logging into the settup page. All I get is a spinning wheel if I try to logon

1000001101000

at the best of times is can take a long time depending on the size of the disks, though more than a couple of days would be a bad sign. If it is running into a bunch of bad sectors it may take much, much longer.

oxygen8

Normaly you can see the progress of the scan on the webinterface.
If your webif is not available, the nas hase a problem.

You can make a quick check of ervery disk on a windows pc with Crystal Disk Info without making a test.

dwiener

Quote from: oxygen8 on December 04, 2020, 05:35:31 PM
Normaly you can see the progress of the scan on the webinterface.
If your webif is not available, the nas hase a problem.

You can make a quick check of ervery disk on a windows pc with Crystal Disk Info without making a test.

Yes I can't see the web interface so I think the linkstation is hosed. I can still mount the share on my windows and mac machines. Reads are not a problem but saves of larger files are dicey. I backed up everything 3 days ago. As soon as I get a new NAS and have the files transfered I will remove all the drives, check them individualy in a drive dock, and just save and reuse any that check ok. 3 are original 1tb drives, the fourth is a 4tb drive used to replace a faile original last year.

dwiener

It's alive!
After about 5 days, and after having backed up to a new different mfg NAS I decided to power off (I had to unplug it) and restart the Linkstation. After it settled down I then tried to access the webinterface, and sure enough after a few seconds of the spinning wheel I was able to get in again. So while the unit isn't hosed I'm somewhat distrustful of it. While it was doing the drive scan I could read files off of it, but trying to save larger files would result in extremely slow save times, often with drive disconnected errors

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