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Drivestation Duo continuous beep (overtemp)

Started by kerryjones, November 30, 2009, 10:44:51 AM

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kerryjones

November 30, 2009, 10:44:51 AM
   

I have a DriveStation Duo (HD-W500IU2/R1-US) that has just started a continuous beep (more of a whine, really...)  The KB document indicates that this is from an overtemperature situation with a drive.  However, even if the drive is completely cool (off for hours) the alarm starts within seconds of power-on.  The drive also feels completely cool when the alarm is going.  I thus suspect a faulty sensor.  Is there anything that can be done, short of buying a new one and transferring all the data off (the drive appears to be working OK).

Kameran

#1
December 02, 2009, 02:28:45 PM

It does have a 1 year warranty you can call in to us and we can setup a replacement if you have a valid receipt or invoice.  I don't beleive there is anything else we can do besides setting up a replacement.

kerryjones

#2
December 02, 2009, 02:36:00 PM
   

Yeah, that was my guess...sadly, it's out of warranty...

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