LS-W1.0TGL/R1-V3 - Printer server don't work

[guerrier]

   

Hello,

I have a pb with my new Link station Duo Pro - 1 To  , Firmware 3.09

Everything was ok when I receive this station 8 days ago ... But now , when I would print, the job doesn't work on my  "Canon ip4000"

I  try many tests , delete and create printer on differents PC ,  the Imp state is ready but when I start the job , I got the message

"Imprimante introuvable sur le server, connexion impossible" . But on the Link station, the System status,  USB detail : <<printer, Canon ip4000, USB1.1>>.

 

Any help will be appreciate

Regards

Michel.

[Jotin]

What I would do is reset the unit through the firmware. Thats in maintenance, Initialization and then restore to factory defaults. Then try recreating the printer share. You also may need to reinstall the post script drivers.

 

Hope this helps.

[guerrier]

   

Hi

Thanks for your answer, so I read carfuly the documentation and reflash my linkstation firmware successfully  , but after reloading my IMP driver,

I could  not any more find the printer server OK,  the others fonctions are good. what else ?

Michel.

[thequickone]

   

I have suffered the same sort of problem for about a month now. After a bit of really frustrating searching around, including on these forums, I have found a fix that worked for me. I cannot take credit for the actual fix, please see the article at the following link:

 

http://www.alexfalkenberg.com/2009/10/06/linkstation-windows-printing-problem-solved/" target="_blank" rel="nofollow">http://www.alexfalkenberg.com/2009/10/06/linkstation-windows-printing-problem-solved/

 

Follow the instructions in the article and the linked Microsoft Support HOW-TO page, and you should be up and printing again.

 

One note; when you get as far as specifying your "Name or address of server providing lpd:" and "Name of printer or print queue on that server", you will enter the networking name (HS-DHGL###) and "lp", respectively. I am running XP Pro SP3, and there may be minor variance in what these fields are called on other versions of Windows. No slashes, forward, reverse, or otherwise, should be entered into these fields.

 

On a positive note, this also appears to get rid of the annoying "Remote Downlevel Document", or whatever it was called, being left in the print queue all the time. Not that it ever made much difference...

 

On a negative note, it appears I formatted/reformatted, initialized, updated firmware, etc., and deleted all my shared files for nothing. If you did the same during your troubleshooting, and are having strange circular reference problems with "pictures" and/or "usbdisk1" folders on your NAS, disable "PCast" and reformat your drive(s) again to fix this error.

 

Finally, two closing comments:

1. BUFFALO, shame on you for incorporating such a flimsy print server into so many of your products. This print server / utility barely supports Windows printing, which is without a doubt the most common method of printing in the technical world. We as consumers should not have to rely on private individuals to patch your shoddy software/hardware. However, now that someone has fixed the problem for you, how about you incorporate this fix in a firmware / software update for all your consumers that are suffering now, or soon will be?

2. Thank you, Alex Falkenberg / alexfalkenberg.com for providing a fix to my and likely so many other BUFFALO NAS users' printing problems.

 

My setup: NAS - BUFFALO LinkStation Live HS-DH500GL, firmware 2.11v101b (2.10 before this incident), USB Disk 1 - BUFFALO DriveStation HD-CE1.0TU2, USB printer - Canon imageCLASS D340

 

I hope this helps!!

[alexfalkenberg]

   Thanks for the kind words; very glad it worked for you. fwiw, I've had no printing problems at all since doing this. I have no doubts at all that tons of people are affected by it; I very strongly agree with the "shame on you, Buffalo" sentiment as well (as noted in my blog post).