Issue with HD-CE500IU2-US

[shoretek]

   

I am trying to figure out why the drive will install on my laptop.  I am running an XP SP3 machine and have the drive hooked up to my docking station.  The computer will not even recognize it being hooked up.  I tried to connect it directly to the computer and I get the XP install screen asking me for the location of the drivers and I cannot get to the Buffalo drive to get the drivers.  I downloaded the CD image from the download site but it says the drive is not connected.  What am I supposed to do?

Thanks!

 

David

[PCPiranha]

Make sure the laptop is plugged into an outlet not just running off of the battery.  Also does the drive show up in disk management or the device manager

[shoretek]

   

I apologize for the delay in response.  The laptop is plugged in and not running on battery.  It does NOT show up in Disk management.  When I plug it into the computer I get nothing, no beep saying it recognizes a device is plugged in. Nothing.

 

When the drive is plugged in I get a serious of beeps but nothing else.

[PCPiranha]

Does the issue persist when using other computers?