TS-IGL/R5 V1.01 Raid Error

tagrove · September 23, 2009, 05:36:16 PM

Hello,

I replaced a bad disk in my unit, and ran the RAID restructure. This shows as completed, and my drive does not show the fail indicator, but my unit still says that I have a RAID error.

Any help in resolving this issue would be greatly appreciated.

davo · September 24, 2009, 05:01:53 AM

What is the specific error you are getting now?

tagrove · September 24, 2009, 05:34:26 AM

I am getting error E13. As I stated, I did replace the drive and go through the restructure, which was supposed to fix this. It appears to have fixed the failure light on the drive, and the unit no longer says it's running in degraded mode.

And I DO backup to another device, but really don't want to destroy my raid volume and copy back to it, when this unit SHOULD be able to rebuild onto the new drive. That's why I purchased the unit, it had RAID capability.

JoshC · September 24, 2009, 07:48:31 AM

You have a bad HD if it ran the restructure and your still having those problems then you need to put a new HD in and then restructure the RAID.

tagrove · September 24, 2009, 08:27:55 AM

Um. That's what I did.......

Purchased a new drive

Replaced old drive

Restructured

Fail light no longer on the drive

Error message still showing up on LED, and when I get into manager

no longer states degraded mode, however.

JoshC · September 24, 2009, 09:21:59 AM

Sorry didnt see that. Just go to maintenance> initialization> restore, it should clear that off the LCD for you. Sorry about the confusion.

tagrove · September 25, 2009, 11:15:46 AM

Just to be on the safe side, what does the initialization:restore do? Will I need to set up the configuration again?

JoshC · September 25, 2009, 05:23:49 PM

Unfortunetly yes you will.

tagrove · September 25, 2009, 07:33:38 PM

Ok, so what does this do to my data, logical volumes, etc. ? I'll live with an annoying error showing up on the LED screen, since the Fail light isn't on the actual drive, and it doesn't show degraded mode.

JoshC · September 28, 2009, 03:24:05 AM

It shouldnt mess with the data.

tagrove · December 27, 2009, 01:51:22 PM

Josh,

I have finally been able to perform the reset to Factory Defaults. No dice. To recap my situation: I have replaced the faulty drive, re-structured the array (more times than I can count), and reset to factory defaults. None of these seem to work, and I am in an endless loop of resetting.

I REALLY don't want to wipe the drive and reload my data.

Is there a solution?

Is it a bad RAID Controller? How can I tell?

PS: TeraStation Pro iSCSI TS-IGL/R5

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TS-IGL/R5 V1.01 Raid Error