My LS220DE system has worked flawlessly for a couple of years with two 500GB disks but I now need to increase the storage capacity. I am trying to install two 1TB HDs (Western Digital WD10EZEX 1TB drives). My computer system is running on Windows 7 which is updated with the latest patches, etc.
I remove the 500GB disks and put the new 1TB disks into the enclosure, turn it on and when the LEDS show one white and one red on steady, I press the red button on the back (not hold it, just momentarily press it). The red LED blinks for a while and then the white one only is on steady. Theoretically, the system should be ready to use at that point (according to the documentation).
However, when I open up the NAS Navigator2 it shows no LS220DE information, in the lower half it says "Emergency Mode" and it doesn't show any firmware or workgroup entry. It does show the IP and MAC info correctly.
I then tried doing what the file "35012071-02.pdf" suggests to "clean" the drives. After they are both "clean" I reinstalled them and the same things happen.
A couple times an error message pops up that says I should update the firmware or call support.
If I put the original 500GB drives back into the enclosure, everything is back to normal. The firmware display shows 1.70 which I believe is the latest version.
Am I doing something wrong or is there something else to do to install the new drives?
Thanks, Dick Tasker