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TS1400D Reset

Started by Lincon12, June 11, 2019, 01:59:45 AM

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Lincon12

June 11, 2019, 01:59:45 AM
Hello everyone,,,
My TS1400D was in use at one of my business locations.  We closed that location and I am trying to add the device to another location.  When I boot the drive it has a flashing amber light.  I tried to use the reset procedure in the knowledge base, but it still boots with a flashing amber light.  When I start the NAS Navigator I get a message that the devices DATE is incorrect and I authorize changing the date.  I then get a message indicating Navigator cannot connect to the device.  The device icon appears in the NAS Navigator UI with an information icon.  When I try to go into settings it fails.

Is there a way to do a hard default of the device to restore it to factory defaults?  I hate to loose the data, but I can live without it.

Texturtle

#1
June 11, 2019, 08:47:13 AM
What color is the information icon?
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