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LS410D Solid Amber on Power LED

Started by sumdumgai, August 20, 2018, 11:09:57 AM

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sumdumgai

August 20, 2018, 11:09:57 AM
Hello.  Am having trouble with LS410D NAS.  Can someone please tell me what a solid amber LED means?  Thanks.

davo

#1
August 20, 2018, 11:12:53 AM
It just means a new firmware is available for it. You can update it via the Management tab of the admin page.
PM me for TFTP / Boot Images / Recovery files  LSRecovery.exe file.
Having network issues? Drop me an email: info@interwebsireland.com and we will get it fixed!

Have i helped you? Buy me a coffee as a thanks!
https://buymeacoffee.com/buffalodavo

sumdumgai

#2
August 20, 2018, 11:17:18 AM
Thanks.  I just tried the update and got 'Failed to perform their job".  Update failed.

davo

#3
August 20, 2018, 11:24:33 AM
Are you having any other issues with the NAS apart from updating the firmware? What version is currently installed?
PM me for TFTP / Boot Images / Recovery files  LSRecovery.exe file.
Having network issues? Drop me an email: info@interwebsireland.com and we will get it fixed!

Have i helped you? Buy me a coffee as a thanks!
https://buymeacoffee.com/buffalodavo

sumdumgai

#4
August 20, 2018, 11:38:20 AM
Yes.  Got email error messages last night: 'DISK Error Notification/HDD error occurred/Disk(s) the error occurred:"Disk1"/Disk cannot be mounted.'
Have been getting network disconnects, but could usually recover by rebooting the NAS.  Now when I reboot, Power LED flashes white for long time, then get solid amber.  When I tried to do FW upgrade, got 'Failed to perform their job' error.  When I tried to check disk using IP/Advanced/Drives/Drives/Check Disk, got the same error message.  Is the NAS toast?
Thanks.

sumdumgai

#5
August 20, 2018, 11:41:24 AM
Forgot to mention. FW is 1.34.  Also, after initialization/reboot, solid amber on Power LED and no light on Function LED.

sumdumgai

#6
August 20, 2018, 11:47:48 AM
More info.  I just ran another 'Check Disk' and it completed successfully.  But I still cannot connect to network.

sumdumgai

#7
August 20, 2018, 12:54:17 PM
After reboot, have a solid white Power LED, no Function LED, but still cannot map the drive (Windows cannot access //LS410...).  I can PING the NAS.

sumdumgai

#8
August 20, 2018, 01:21:30 PM
Navigator now says device is in Emergency Mode and to either upgrade FW or call TS.  I cannot connect to IP through browser, so how do I upgrade FW?.

davo

#9
August 20, 2018, 01:40:52 PM
Is the data needed? Do you have a backup? Looks like the internal disk has failed.
PM me for TFTP / Boot Images / Recovery files  LSRecovery.exe file.
Having network issues? Drop me an email: info@interwebsireland.com and we will get it fixed!

Have i helped you? Buy me a coffee as a thanks!
https://buymeacoffee.com/buffalodavo

sumdumgai

#10
August 20, 2018, 02:33:14 PM
I've got backup up until last week.  I'm doing a FW upgrade to 1.84, but I'm not sure it'll complete okay.  The reboot is taking forever.
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