Won't boot - stuck - TeraStation ES 8TB NAS TS-XE8.0TLR5-EU

[CG]

Hi

I have a TeraStation ES 8TB NAS TS-XE8.0TLR5-EU.

It used to boot up no problems.  Now it gets stuck on Initialize SATA 0Channel.

It powers up ok, all LEDs are on the four hard drives, it just stops at Initialize SATA 0Channel.

I can't access it through Nas Navigator2 or its IP address as it's not booted up.

I have tried powering it down (including removing the plug from the power socket) and starting it again - everytime it gets stuck at the same point.

Anyone any ideas?

Thanks.

[shelm]

Hi C.G

Did you get this problem sorted, because I'm having exactly the same problem..

Cheers

[wmjd1966]

same issue with a client terastation ts-ex
anyone figure this out.. its seems that there is no help anywhere either on the web or on here
why is this buffalo stuff so hard to get support.. nothing on their website.. no where to call
will never buy or recommend this product again unless i get support. almost as bad as drobo

[davo]

You need a recovery image to get the unit operational again.

[1000001101000]

Someone else just recovered their ts-xel a couple days ago. Everything you need is in that thread:

https://forums.buffalotech.com/index.php?topic=25952.msg91428#msg91428