Ethernet losing connection?

[khayman5]

I have a TS-RVHLD9C that is about 3 years old now and once in a while, not often it would just lose connectivity and I'd have to reboot it to get it back. Well just recently I upgraded its firmware to 1.24 and now it's losing connectivity weekly. The front display will be showing the default Ethernet 2 IP of 169.253.115.62 and that's all. When I reboot then my fixed IP on Ethernet 1 will work again. I've replaced the cat5 cable and tried different switch ports and nothing else in my rack is having any connectivity problems.

Thanks for any ideas.

Andy

[davo]

Same on LAN 2? First of all start by resetting the device.

[khayman5]

I had not been using LAN 2, nothing plugged into it. Basically LAN 1 goes dead/unresponsive and so it displays on the front panel that Ethernet 2's IP is 169.x.x.x. which of course means you couldn't connect to it. I plugged into LAN 2 now so both ports are wired and I'll try to do a reset tonight. When you say reset you're talking about 'Restore' right?

[Azasel]

It may be a problem with the firmware you recently update, there is a similar problem on the LS400 serie with the last firmware, the only way to solve it was to roll back to a previous firmware.

[davo]

It may be a problem with the firmware you recently update, there is a similar problem on the LS400 serie with the last firmware, the only way to solve it was to roll back to a previous firmware.

2 completely different units with 2 completely different hardware and firmwares. The 2 are not in the slightest bit related.

[khayman5]

Sorry for the slow reply but I got tied up with other issues. The problem is not fixed with the TS-RVHLD9C, I did a reset on the unit and nothing is better I'm afraid. After the reset I switched things around and used Ethernet 2 for my fixed IP on the unit and let Ethernet 1 grab an IP by DHCP. That lasted 2 days before the unit lost connectivity again and after I had to power cycle it to get connected again, when I went into the network settings Ethernet 1 was still on DHCP and Ethernet 2 was still set to static but the IP and subnet mask fields were empty. When it lost connectivity I tried to connect via browser to the DHCP address but it wouldn't, just times out.