Cannot access files on my LS Pro Duo LS-W2.0TGL/R1 out of the bue...

[peterchoi2]

I had one incidence where I couldn't get to the files before.  Powering down the LS and powering back up fixed the problem at that time.  After few months after that incidence, now I cannot get to the files again.  I can get to the settings through my web browser.  Tried all kinds of different settings but I cannot get to the files.  How can I get the files back from the disks?  It is on the network but the error says that this unit is not accepting connections...  I use this LS for my business and I have files that I need to retrieve asap... Please help...