LS441DE US First boot up went into emergency mode...

[wolfdragon]

So I just unpacked my new LS441DE, put in the new HDDs that I purchased for it, cabled it and hit the power button.  I then went to install the software and do the initial setup and I kept getting errors about not being able to find the device.  I tried it on two Windows 7 laptops and one Macbook, same issue.  Installed the NAS Navigator software and it says the device is in "emergency mode".  Everything I read online says I need to flash a firmware update in order to get out of emergency mode, but I can't because I get the same "invalid serial number" error that I have seen so many others get.  I know it's the correct number because there are only two numbers on the back.  One is the MAC address and the other is labeled "S/N" and is a 14 character number just like it should be.

Is there anything I can do to get out of "Emergency Mode" or do I have to call the support number and get the serial number issue figured out so I can flash a firmware update?

Please help...

[joma90]

Read you tired to install the software and then initial setup.. Did you follow the quick setup guide. Maybe thats what you meant when you said initial setup.
http://manual.buffalo.jp/buf-doc/35020389-01.pdf

hope that helps. not the greatest guide -_- needs to have SO much more info added to make everything seem clear i think.

[Texturtle]

After you install the drives you have to go through the procedure to initialize the device. After the initial power-on, wait about 5 minutes for the power LED to start flashing, then press the function button. Up to 2 minutes after you press the function button, the function LED will start flashing. At that point it will take about 15 minutes before the device is ready.