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WZR-1750DHP USB3.0 port not working

Started by teecee, August 08, 2013, 12:17:52 PM

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teecee

August 08, 2013, 12:17:52 PM
Hi,

I've just received, and set up, WZR-1750DHP today. The USB 3.0 port doesn't seem to work.

I've tried two storage devices, attaching each to the upper (usb3.0) port - I tested this wirth both a USB3.0 flash drive  and a USB3.0 external harddrive... and neither work on this port but both will work on the USB2.0 port.

Is this a known issue?

ratty2013

#1
August 09, 2013, 05:22:32 AM
Are you using version 2.08 firmware, as this is the latest version?

teecee

#2
August 09, 2013, 06:34:02 AM
Yes, I'm running the latest firmware, version 2.08.

Eastmarch

#3
August 09, 2013, 07:50:34 PM
There is a USB LED on the back. What does it do when you plug in a USB3 device?
**A single copy of data, even on a RAID array, is NOT a backup! Hard drive failure is not a question of IF, but WHEN! Don't take my word for it, take Google's!**

teecee

#4
August 10, 2013, 04:57:48 PM
When the usb flash drive is in the USB2.0 slot, a small LED displays solid (continuous/not flashing) blue. When the USB flash drive is the USB3.0 slot, the LED is off.

teecee

#5
August 22, 2013, 06:48:38 AM
Sounds like the USB 3.0 port not working. Are others having this problem? I'm wondering if this a firmware issue that will be fixed, or hardware and I need to return (what a pain that will be).
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