Cannot access sharefolder after upgrading the firmware on TeraStatio Pro

[jchen]

   

Hi,

 

At the begin, our storage failed to join the AD. I upgraded the firmware from 1.22 to 1.27 according to the suggestion from technical support. However, I could not access the shared folders even though I have read/write privilege or disable the access restrictions.

 

How can fix this issue? What's wrong with the system?

 

Thanks,

Jason

[jchen]

   

I called Buffalo, they asked me to use ip address instead of DNS name to access share folders. It worked. However, it returns 'access denied' when I used DNS name.

 

I checked my DNS setting, there is no problem. The DNS name is resovled to the correct IP address when I pinged it.

 

I don't if there is any one having the same issue when upgrade the firmware.

 

Thanks,

Jason