LinkStation Quad -> Issues right out of the Box

[Chipazzo]

   

Not a rant just some questions.

 

I bought a Linkstation Quad 4TB and had a drive failure within 4 hours of opperation.  Also, the unit is quite noisy and seems to be the related to the fan vibrating against the enclosure.

 

I was using the torrent client and backing up form my home system when this happened.

 

The http manager did not specify what the error was.   But drive 4 did seem to have some type of error.  Hard to tell.

 

I restriped the drive back to Raid 5.  It seems to be going well.

 

Should I return the product?  How difficult and or quick coudl I get this done?  Is the noise level normal or could there be somethingmechanically defficient.

 

Please reply with your experiences.

 

Thank you.

Message Edited by Chipazzo on 03-19-2009 10:44 AM

[Voyager1000]

   

mine appears to have the same noise issue, comes and goes and I've only had it for an hour so I've called to return the unit.

 

I did comment to my wife that the shipper didn't use any packaging materials so the linkstation was just flopping around in a big empty box, maybe it's shipping related?

[Dustrega]

I have seen issues where devices right out of the box might have a HDD that has fallen off the RAID. Can't really say why but usually a RAID restructure does the trick. Let us know about the condition the device was received in shipping-wise :)

[Chipazzo]

   

I think the noise I experienced we due to a firewire drive I had running next to it.  I isolated the new unit by placing a dry wash cloth underneath.  Once I'm done migrating my firewire to the Linkstation the firewire's days are numbered anyway.

 

The issue with the Raid failing may have just been a bad drive.  #4 in the unit kicked out twice.

[Chipazzo]

   The place I ordered mine from did a horrifyingly bad job shipping it.  They treated it like a pair of sneakers!  The ship of the unit from Buffalo was much better.  If I was Buffalo I'd stop letting this reseller sell it.

[Dustrega]

Unfortunately, this is a forum that isn't really monitored by what we should/shouldn't be doing with our re-sellers, however your response has been noted. Thanks for the feedback :)

Message Edited by Dustrega on 04-13-2009 01:13 PM