WebAccess accessible in LAN but not through Buffalonas.com

[callndrew]

I have setup my Buffalo Linkstation LS-WVL/R1 Series and the Webaccess within my LAN from iPad and Smartphone has not problem. I have checked the configuration of my Port is also reachable from youcanseeme.org. There is no blockage of the port I configured and the line is cleared.

 

However, I tried accessing to buffalonas.com/****/ which is my cloud, I can't seem to reach my NAS remotely.

 

One thing I observe in the Extensions > WebAccess Connect, it is Disabled mode.

 

Do I need to Enable it to work? If so, whenever I tried to enabled it, it prompt me an error "BuffaloNAS.com Name, Username, or Password of remote WebAccess is incorrect"

 

I am very sure my BuffaloNAS.com Name, Username and Password is keyed correctly. Why is it still appearing this error message.

 

Hope someone can guide me through. Thanks

[davo]

PM me your buffalonas.com name and i'll test it for you.

[callndrew]

Have PM you already

[davo]

seems to be working fine as far as i can see.

[callndrew]

But from my end, I couldn't access my Webaccess URL. Unless the possiblility of my ISP(Internet Service Provider) had blocked the URL.

[callndrew]

Hi Davo, I have managed to see the re-direction of my BuffaloNAS.com through my 4G network (remote access). I noticed that, if I access my Webaccess via http://www.buffalonas.com/XXXNASCloudXXX" target="_blank">http://www.buffalonas.com/XXXNASCloudXXX through my Local Area Network, I will not reach the destination. However, if I uses my 3G/4G network through my telco iphone or ipad, I can access it.

 

In addtion, when the connection is established, it redirect to my local ISP IP address such as (for example: http://172.25.11.22:9000)" target="_blank">http://172.25.11.22:9000)

 

I suppose this is normal and there is no problem with that.

 

Thanks