Linkstation live error on backup

[bhpizarro]

I've been trying to perform a backup from a linkstation live to a Seagate drive that is attached via the USB port. The backup never completes and I receive an error message on the home page of the utility. How can I read what the error is so I can maybe troubleshoot it?

[davo]

What file format is the USB HDD?

[bhpizarro]

I just signed into the utility to check on the format and this is what's listed under the USB Disk info;

 

Total Capacity     Not Obtained

 

File Format          Not Obtained

 

I think my Seagate hard drive went on permanent vacation. Has anyone ever seen this?

[bhpizarro]

This drive has been installed and used as the only back up to the Linkstation for five years (at least 5 years). A few weeks ago the Linkstation never completed a back up operation,. It was stuck in a perpetual back up operation that a hard reboot wouldn't end. I had to perform an initialization and then a format of the Seagate drive. A successful backup was never completed. Any suggestions are welcome.

 

Thanks,

Bob 

[davo]

Again, what is the file format of the USB HDD?

[bhpizarro]

Again, I can't tell. The previous post reads exactly what I see in the utility.

 

I set this drive up 5 years ago and don't remember what format it's in. If you have a method to find this information then I'm listening.

[davo]

then try to reformat the HDD via the admin page to XFS and rerun the backup. Also, what model and firmware are you using?