LS-CHL Error

[wolverine]

I'm having some problems with my LS-CHL 1.0TB. It has worked fine for almost a year and has now started to report "DISC NOT FOUND" errors on my daily status email. 

 

The disc is working normally, and is visible over the network.

 

I called Buffalo Tech, who said that it need a firmware update, as it's on v1.10

 

I've downloaded the latest version (1.34) and disabled firewall etc, but when I run the firmware update tool it 1) finds the nas drive, 2) I press "update", 3) it asks for my password, 4) which I enter, then it shows a progress bar, very briefly, stating "Searching" like it did before step one. I'm then back to the start, with  the update not performed.

 

Any ideas?

 

Thanks in advance.

[Dustrega]

The disk could be on the verge of failure (dependent on usage).  I would recommend backing up your data if you haven't already.  You could also try booting the unit to http://forums.buffalotech.com/t5/Storage/FAQ-1-of-5-EM-Mode-boot-procedures-please-read-this/td-p/11008" target="_self" rel="nofollow">EM mode and attempt a http://forums.buffalotech.com/t5/Storage/FAQ-2-of-5-Force-Firmware-update-procedure-please-read-this/td-p/11011" target="_self" rel="nofollow">force firmware update.