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Products => Storage => : wolverine August 22, 2010, 02:13:15 PM

: LS-CHL Error
: wolverine August 22, 2010, 02:13:15 PM

I'm having some problems with my LS-CHL 1.0TB. It has worked fine for almost a year and has now started to report "DISC NOT FOUND" errors on my daily status email. 

 

The disc is working normally, and is visible over the network.

 

I called Buffalo Tech, who said that it need a firmware update, as it's on v1.10

 

I've downloaded the latest version (1.34) and disabled firewall etc, but when I run the firmware update tool it 1) finds the nas drive, 2) I press "update", 3) it asks for my password, 4) which I enter, then it shows a progress bar, very briefly, stating "Searching" like it did before step one. I'm then back to the start, with  the update not performed.

 

Any ideas?

 

Thanks in advance.

: Re: LS-CHL Error
: Dustrega August 23, 2010, 06:53:16 PM

The disk could be on the verge of failure (dependent on usage).  I would recommend backing up your data if you haven't already.  You could also try booting the unit to EM mode and attempt a force firmware update.