Scheduled Backup between two LS-CHL500L

kirk54 · September 07, 2009, 07:24:36 AM

I will try another backup software, but the original problem is still there, between the two LinkStation it does'nt works. Yes, we have many smaller files.

JoshC · September 07, 2009, 07:45:40 AM

Apologys for the inconvinece. We are still trying to create the problem that your having but finding nothing as of yet.

kirk54 · September 07, 2009, 09:23:15 AM

I've tried to backup (from the LinkStation to a PC) a folder of the Linkstation with AceBackup 3, and somes files are not copied. At the end of the backup, the Linkstation is still no longer available on the network.

Dustrega · September 10, 2009, 06:36:00 AM

Wait, hold on you're backing up the LS to a PC? Just need some clarification here.

kirk54 · September 10, 2009, 07:31:18 AM

There is two problems. A scheduled backup from a LS to another LS doesn't works (see my first message). And a backup of the LS performed from the PC (with AceBackup or Cobian) to a PC doesn't works.

In the Web interface, Network information, i can see :

...

Ethernet Frame Size : 1,518 bytes

Link Speed : 10 Mbps (Half Duplex)

...

Packets Received with Errors : 9 Packets

Can there be a problem with our network ?

Dustrega · September 11, 2009, 07:45:18 AM

The erred packets that you're receiving are most likely from the backup program trying to communicate to the NAS and the NAS isn't giving a return of a typical PC since it's running a Linux based Samba kernel. I could be wrong on that but it's still a thought. As for the LS to LS backup you've got the latest firmware on both devices correct? If so then I would suggest a re-initialization in the maintenance portion of the Web UI. Other than that a force re-flash of the firmware as JoshC might have been illuding to along with said re-initialization might be necessary.

kirk54 · September 16, 2009, 03:19:01 AM

Yes, we have the latest firmware (1.07) on both devices. Re-initialization has no effects. I've already made a force re-flash, same results. What's the procedure to a standard exchange ?

Regards.

Dustrega · September 18, 2009, 07:54:25 AM

You would have to contact your regional tech support as I don't know for certain the warranty policy for Europe off-hand in order to setup an exchange.

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Scheduled Backup between two LS-CHL500L