security pop-up warning on workstations...

tothehoop · May 25, 2011, 02:20:34 PM

my users are getting a wierd security warning when opening outlook(not a wierd warning, but wierd that Outlook would have issues with it)...it's related to the NAS device because when i click on the certificate details, i see the issuer is Buffalo Inc...

I originally thought it was the file security software, so i uninstalled it, but that's obviously not it. can someone point me in the right direction? it's more of a nuisance than an problem, as they can click yes or no and get into outlook...but i'd like to resolve this (whether there's a specific store to install the certificate to, etc.)

tothehoop · May 25, 2011, 02:21:11 PM

sorry...forgot to add it's an LSwx30 TL/R1

tothehoop · May 25, 2011, 02:28:50 PM

sorry...keep posting without adding everything...

it's a very small office so i am not trying to use web access to the device or HTTPS. i do not have web access service enabled.

Jotin · May 26, 2011, 08:46:35 AM

Can you take a screen shot of the warning and post it along with your firmware version?

tothehoop · May 26, 2011, 12:12:15 PM

firmware is 1.41

i am really not sure i see a clear way to add an attachment..trying to upload the image https://picasaweb.google.com/lh/photo/7IMVsCVz_D3cZXsz8XF-F9g6CicdF0hv3IaQewJNSto?feat=directlink" rel="nofollow" target="_self">here...hope that works..

on the "view certificate" option, general tab, it says it's from "develop" so this is how i thought it was related to this device.

both users only get the alert when they open outlook.

Jotin · May 26, 2011, 01:46:54 PM

I have never heard of this before. I checked with my supervisor and he didnt know either. It would be best to contact Microsoft or even use a different mail cleint like Windows live mail.

tothehoop · May 26, 2011, 02:02:43 PM

Its your certificate! This is at an office. Its not a home environment I have an Exchange server. Not going to switch email clients. . I didn't have this problem until I installed the software on the server so I could access the nas device

Jotin · May 26, 2011, 02:28:19 PM

Are you talking about the Nas Navigator? If it is causing a conflict on your server have you tried uninstalling it? The only reason you need to use that software is to find the units IP address.

tothehoop · May 26, 2011, 02:34:07 PM

I haven't uninstalled it from the server yet. I can try that. What else might be causing this SSL conflict?

Jotin · May 27, 2011, 12:53:59 PM

No, it has to be software. The unit self could not do something like that.

tothehoop · May 27, 2011, 02:09:34 PM

Jotin · May 28, 2011, 01:45:22 PM

Could you please repost? You post came up empty.

tothehoop · June 03, 2011, 07:08:51 PM

Jotin · June 04, 2011, 11:28:53 AM

Try another browser when posting... your post is still empty.

tothehoop · June 04, 2011, 11:35:07 AM

very strange...i wonder why that started happening..

anyway, the post said i was going to update you when i removed the software...

i did...and it removed the security alert, but now the device can't be accessed at all....

i can ping the device, but no http access...no mapped drive access...and when i try to go to start \\x.x.x.x (ip address of the device), i get "x.x.x.x is not set up to establish a connection on port "file and printer sharing (SMB)" with this computer"

i have tried running the detection tool off the installation CD(in the EN folder, tool,nasnavi2)...and it can't find the device either....

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security pop-up warning on workstations...