LS Quad ROM failure (blinking five red)

[Sunnyfield]

   

After having suffered many serious reliability issues (including lost data) with my Buffalo Linkstation Quad (FW 1.11) in RAID5 mode, I now am stuck with a new problem.

 

The Quad is blinking five times red, which indicates a ROM failure. I have tried to re-flash firmware 1.11, but once the FW is uploaded I get a ACP_STATE error and the FW upgrade process is aborted. How can I flash firmware, because apparently the existing one is lost and is now shown as "-.--"? Or is it now time to get the warranty card out for repair? To be clear, all four drives are still "green", and there is no HDD malfunction that I am aware of.

 

[PCPiranha]

Yes it is time to get the unit replaced under warranty.  If you don't have the data backed up you can try to recover the data using UFS Explorer.

[Sunnyfield]

   

Thank you for your prompt reply. Wrgt the UFS Explorer tip I have two questions:

1) Before the ROM error I had a RAID(5) error (blinking red four times), so would it still work?

2) Can I use UFS Explorer now, or only after repair/replacement of the unit? I assume the latter?

 

I only backed up the really important stuff (such as photos), but not the more trivial stuff like my CD/MP3 collection.

[PCPiranha]

"Before the ROM error I had a RAID(5) error (blinking red four times), so would it still work?"

 

As long as no damage has been done to the disks.

 

"Can I use UFS Explorer now, or only after repair/replacement of the unit? I assume the latter?"

 

You could do it now, but I would suggest waiting until you have the new unit to store the data on (unless you have another storage device).