How can I get the hard drive out of my LinkStation Live? CH500L-EU

[SimpleSimon]

   

My Linkstation Live CH500L has gone into EM Mode and I am unable to update the firmware (complains about partitions problems on drive).

 

I'd like to get the hard drive out to stick in a USB cradle but don't see any obvious way to open it up.

 

Can anyone help me?

[Dustrega]

Disassembly of the product voids warranty so we cannot give instructions on how to perform the operation you requested.

[rayropes]

   

I am in the same boat with my buffalo drive and am look ing for a solution to get my data back while still honoring my warranty.  It seems reasonable that Buffalo do an RMA and send a new drive with the recovered data on it.

[PCPiranha]

Ray, we do not warrant data.  There are only two ways to recover the data and keep your warranty in tact;

 

Either recover from your backups or go through drivesavers (a thrid party data recovery company).

 

We apologize for the inconvenience

[SimpleSimon]

   

My Linkstation is out of the warranty period anyway so this is of no use to me. I just want to recover my data. Please give me a hint as to how to do this.

 

Thanks

[PCPiranha]

I would do a search on google for it as this (disassembling) is not something that we support doing, nor is it something that we want to be posted on this forum.  I am sure there is documentation elsewhere.  I can tell you that you can explore hooking the drive up to a linux machine (LS uses XFS format) or try software programs (like UFS explorer) to recover the data once the drive is out and connected to a computer.

 

Also understand that any data recovery you attempt could hinder the chances of 3rd party recovery companies recovering the data.