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Terastation 5600D default admin account authentication error

Started by chris_golightly, October 17, 2020, 10:03:09 AM

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chris_golightly

Hi All, after firmware updating a 5600D to 4.06 when I go to log into the gui, I get the error titled
"Error: Getting portal information"
and the error message is
"The login status cannot be detected"

then if I ok it just loops back to the logon window.

Any ideas, I've ran the usb recovery a few times now, all runs, no errors on the nas, just cant get into the thing...

1000001101000

I believe some folks have resolved this problem by deleting their browser cache and/or cookies.

chris_golightly

 Ok, sorted, was odd, every time I tried to update the firmware using the util, this happened. Left it alone, recovered and logged in ok, upgraded from the web gui, worked fine.

Browser ID: smf (is_webkit)
Templates: 4: index (default), Display (default), GenericControls (default), GenericControls (default).
Sub templates: 6: init, html_above, body_above, main, body_below, html_below.
Language files: 5: index+Modifications.english (default), Post.english (default), Editor.english (default), Drafts.english (default), StopForumSpam.english (default).
Style sheets: 4: index.css, attachments.css, jquery.sceditor.css, responsive.css.
Hooks called: 155 (show)
Files included: 35 - 1354KB. (show)
Memory used: 965KB.
Tokens: post-login.
Queries used: 19.

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