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Files not showing from Mac but visible from Windows

Started by rboyle, October 28, 2009, 09:19:12 AM

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rboyle

October 28, 2009, 09:19:12 AM
   

Product: Terastation HS

Firmware: 2.03

 

My terastation, which was working fine has developed a problem.  Initially, it disappeared from the network, so I rebooted the unit.  I can access the files on the NAS fine from windows, or via FTP but not from any of my macs using afp.  The macs see the unit and will connect.  I can see the files in the 'info' folder, but the 'share' folder which contains all my files is blank ('0 files').  Mystifying.  I have recently upgraded the macs to Snow Leopard so this might be connected, although I'm pretty sure the problem did not occur straight away.

 

Any ideas?

 

 

PCPiranha

#1
October 28, 2009, 03:53:08 PM

Can I have the full model number please?  Also can you connect using smb?  Lastly make sure your firmware is updated.  Keep me posted.

rboyle

#2
October 30, 2009, 02:08:54 PM
   

The full model number is HS-D2.0TGL/R5 and yes, I'm connecting with smb.  I have version 2.03 firmware installed, which I think is the latest.

 

Actually, my mac has now started seeing all the files fine again.  Wierd.

PCPiranha

#3
October 31, 2009, 04:33:28 PM

At this point it appears to be file corruption. I would pull the data off (now that you see it) and format the HDD

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