Author Topic: Critical failure - help me  (Read 3913 times)

Hoang

  • Calf
  • *
  • Posts: 3
Critical failure - help me
« on: March 02, 2019, 07:34:40 PM »
Im using TS5400dn but it crashed yesterday. The lcd panel went red but no error message was shown. I can not access it from LAN. Nothing i can do now. Pls help me. I have important data stored there. Thanks a lot

1000001101000

  • Debian Wizard
  • Big Bull
  • *****
  • Posts: 1128
  • There's no problem so bad you cannot make it worse
Re: Critical failure - help me
« Reply #1 on: March 02, 2019, 07:52:52 PM »
does it do the same if you restart it?

fortunately with these units you can connect a monitor to the vga port on the front, it might give you an idea what's going on.

Hoang

  • Calf
  • *
  • Posts: 3
Re: Critical failure - help me
« Reply #2 on: March 03, 2019, 08:36:55 AM »
Thank you. I connected it to computer directly and reinstalled firmware and it seems to be working ok now