Not sure how to troubleshoot this?

[esheldon76]

   

We have two TS-2.0TGL/R5's that we mirror.  One had an issue several months back that I had to call Buffalo tech support, and the only fix was a manual rebuild of the drive to factory specs.  Now the drive seems to be having issues again (all files disappeared), but I don't see anything in the logs to point me to a specific drive/part that could be malfunctioning?  Since we have a backup, it's not an immediate need, but I need to get this figured out sooner than later.  Is there anything I can look at, like some settings/flags I could turn on somewhere to further troubleshoot what's going on with this unit?

[JoshC]

The best way to trouble shoot this issue is Via our Phone Support.  This is very odd and we will need to trouble shoot it further.