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TeraStation III 4.0 gb TS-XL Error Message

Started by tmm0f5, April 18, 2010, 05:46:47 PM

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tmm0f5

   

Hello all,

 

The other day I received about 20 of these emails. 

 

DISK Error Notification

HDD error occurred
Disk(s) the error occurred:UnknownDisk(sde)

(sde) READ sector:6291776 count:1
Disk writing error
RAID drive error will be repaired automatically.
Continuous backup is recommended.

 

Followed by 10 of these:

 

DISK Error Notification

HDD error occurred
Disk(s) the error occurred:UnknownDisk(sde1)

This drive is faulty.

 

 

Everything appears to be working well.  Am I correct in assuming the sde1 is the USB Harddrive attached?  Everything looks okay and passes drive check in the web interface.  Can someone tell me why I received these emails?

 

Thank you,

Tim

 

 


JoshC

It looks like possible firmware corruption.  Update the firmware and see if that clears out.


tmm0f5

   

 


JoshC wrote:

It looks like possible firmware corruption.  Update the firmware and see if that clears out.


 

 

If I already have version 1.30, how do I update the firmware?  Do I just reinstalll 1.30 or wait for an updated version?

 

I have not had another problem with the TeraStation since.  Everything seems to be working fine.

 

Does disk sde refer to the USB drive attached?

 

Thank you,

Tim

 


AngelsAbys

You can try to update the firmware by downloading it from our downloads page, if the message appears about cannot find unit that needs updating please refer to http://forums.buffalotech.com/t5/Storage/FAQ-2-of-3-Force-Firmware-update-procedure-please-read-this/td-p/11011" target="_blank" rel="nofollow">http://forums.buffalotech.com/t5/Storage/FAQ-2-of-3-Force-Firmware-update-procedure-please-read-this/td-p/11011


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