I11 Bad Sectors Error

[WxGawd]

   I keep getting a message from the NAS Navigator 2 utility stating I have a message from my LS-CH1.OTL (1TB LinkStation).  The error message is the I11 bad sectors error.  I did a disk check using the built in disk check utility, but it comes back with "Disk Check has completed successfully."  I've reformatted and still get the I11 error message popping up.  Does anyone know what this error is?  Is it serious?  How do you turm off the repeated pop up?

[kevin]

Is it only the Nas Navi that is giving this error or do you see it in the GUI too? Any error lights on the unit?

What Firmware version do you have?

 

Try installing the Nas Navigator from this web site instead of the CD if you haven't already and see if anything changes.

[kevin]

Sorry, forgot to answer your questions...

 

It means that the filesystem on the drive is corrupt and could eventually fail (which is serious).

 

There is no way to turn off the warning messages as it is making sure you know that there is an error (or at least it thinks there is one). 

[madskater]

   

Hi, 

Had a similar problem with my 1TB Linkstation Live where the NAS Navigator screen showed the following message with a question mark on the linkstation Icon "I11: The bad sectors of disk 1 reaches emergency level." Also had the yellow light flashing (flash, flash, pause, flash, pause, flash flash, pause..and so on) didn't know what this means and could not find any more details online. Ran the 'Check' utility with no no change.  So discovered the 'restart' function in the System, Maintenance, section and restarted the linkstation.  This seems to have sorted the problem (for now at least). The blue light is back and all seems to be okay.  Don't know how long it will last.  Does anyone know how you deal with bad sectors? The drive is only three months old. Is it a problem that's permanent? Would I be covered by the guarantee? 

Thanks

madskater

[JoshC]

I would move all data off of the unit and call us up for an RMA. 

[madskater]

   

Thanks - I will call support for an RMA.  The problems have continued after I left the previous message.

[Unhappy09]

   

Just to make sure do either of you have a usb drive attached to the Linkstation?

[CharlotteGuy]

Hi - I got the same message this weekend on my Terastation (Bad sector warning I11 / Drive 1).  My Terastation is about 2 years old.  I rebooted and the error message is gone, but it was worrisome because when the error message was showing up, some files were not accessible.  I have the TS in a RAID5 config, which I would have thought would kept the files available even with bad sectors on a single drive.

 

My question is, should I go ahead and replace Drive 1, even though the error message has disappeared?  And, if so, does anyone have a step-by-step process they can share with someone who's not super-technical?

 

Finally, if I do need to replace it, is it a drive I can easily get at Best Buy (or similar place)?  I'm assuming it's a 250GB SATA drive.

 

Thanks.

[AngelsAbys]

you would purchase a drive that is the same size as the other 3 drives, also at 7200 RPM's.  To swap the drive you would need to power down the unit and remove the defective drive, than place in the replacement drive and boot the system back up.  Upon booting within the admin web GUI under disk mgmt select "Rebuild Raid Array" and let it do its things

[CharlotteGuy]

And I should lose no data in the process, correct?

[AngelsAbys]

For rebuilding the array as long as you verify the disk you replaced is the disk that you need to check in the administration interface, than select the option to rebuild the array and let it do ots thing and you will be good, no data will be lost