Terastation Pro Folders dissapear

[brougham]

   

I have Terastation pro that's been running for 2 years without any issue.  This week when I opened up a mapped drive to it the folder list was empty.  I rebooted the Tera and the folders all came back.  But this has now happened for three days in a row and backups are failing.  I see errors in the log, "no such file or directory"  events 9770, 14388.   It's configured in a workgroup mode with open permissions.  The firmware is 1.03

 

Any ideas ??  Any help would be appreciated...

[PCPiranha]

First I would try a firmware update.  Also try disconnecting from all drives and reboot the computer

[lmoreno]

   

Has this been resolved...........I am having the exact same issue which I also posted http://forums.buffalotech.com/t5/Storage/Linkstation-HS-DH500GL-share-folder-directory-blank/m-p/13072#M10955" target="_self" rel="nofollow">here

 

Though I have the Terastation PRO 1TB and use it in my classroom which about 180+ students have individual folders with username/password access.  It only happens during some class periods and not the others.  I have also noticed that when I restart, shutdown, or do the disk check that it comes back for awhile (>5min).

 

It is driving me and my students crazy!!!!  I have done a complete full format of the drives and recreated all accounts and folders only to find out a month later that it happened again.  The only thing that I have noticed is that a student copied a certain file type (.RAR) file to his folder or to another folder in the NAS that is 'open' (no username/password needed) and it triggers this...............this has been the only common link.  So have deleted the file and closed the 'open' folder to test out what happens.  We need some help from Buffalo on this though!