Connectivity issue with LS-W2.0TGL/R1-US

[nsomers]

   

Hello all,

I will describe to the best of my ability all details of this issue. Please see below.

 

I performed the initial configuration of the device via the installation CD provided. The device grabbed a DHCP address, the installation detected it, and I was then able to configure the LAN settings as desired.

 

I installed the NASNavigator software to manage the device, and it detected the device and it's settings. However when it did detect the device, I got an error message (in rather broken english as well) -- "LS-WTGL631 with the possibility not to be able to communicate correctly was detected. Do you wish to change automatically to correct IP address?"

 

I selected Yes thinking that perhaps the LAN settings were incorrect. It then attempts to change the IP address but I recieve the following error:

 

"Failed LS-WTGL631 IP address change."

 

The device continues to show in the NASNAvigator software and in the properties window below, I can see that the LAN settings are configured correctly on the device, yet any attempts to alter those configurations give me the above error message.

 

Is there some way to reset the device to the factory default settings? I've already browse the forum for similar issues and it appears that it was necessary to perform the EM Mode procedure but I had no luck with this as well. I checked the Moderator's post regarding EM Mode and followed the procedure, specific to my device, as instructed and it does not appear that it is having an affect on the device.

 

I am not able to access the web interface or shares configured on the device.

 

Please guide me to the next step for troubleshooting, thank you very much.

 

NSomers

[nsomers]

   

Connectivity problems resolved but now having issues joining it to our domain. Too frustrated with this thing at the moment to post details. I'll come back tomorrow.

[JoshC]

Does your domain controller require Digitally Signed SMB Packets? On Windows 2003 Server these policies are enabled by default.  They need to be set to 'Disable', not 'Enable', or 'Not Defined'.  If not I would initialize the unit and set it back up.  Make sure the settings are correct:

 

 

Configuring the Buffalo Nas for Active Directory:

• A computer account with the name    of the Buffalo NAS needs to be created on the domain. It needs to be    configured so that a pre-2000 machine can use this account.

• In "IP Address Properties"    under "Network", the DNS server address needs to be set to    the Domain Controller's address.

• The clock on the Buffalo needs    to be set to the same timezone as the Domain Controller and the    times need to be with in 5 minutes of each other.

• The "Workgroup/Domain"    page under "Network" needs to be set to the following    settings - If ever a field is too short to enter the full    information (particularly the Domain Name and the Domain Controller    fields) they need to be filled in as much as possible:

Workgroup and Domain Properties:

• Network Type: "Active Directory"

• Active Directory Domain Name (NetBIOS Name): NETBIOS Legacy    Domain name, ex. "DOMAIN"

• Active Directory Domain Name (DNS/Realm Name): Full Domain    name, ex. "domain.com"

• Active Directory Domain controller Name: Domain Controller    name, ex. "server"

• AD Administrator Name & AD Administrator Password: The    user name and password of an account with administration privileges    so the Buffalo can properly be added to the network. This    information will not be stored.

• WINS Server IP Address: IP    address of the WINS server (if not using WINS, enter domain    controller's IP address)