HD-CE1.5U2 freezes server 2003R2

[mill25joe]

   

Using the above HD as a tempory backup solution while implementing a SAN.  When I plug the drives in to the server running Server 03 R2 it freezes the desktop and closes explorer.  I can access shared drive but I cannot log off or run anything from the console nor can I log on using RDP.  I have found references to a simular model (HD-CE1.5TU2) but cannot download the required firmware to fix.

 

Secondly I cannot register the product because the model number does not appear in the drop down.

[Memoryman]

   That model is on the USA registration page pull-down menu and the firmware download site. Did you purchase outside the US/Canada area? US download are restricted by US serial numbers.

[mill25joe]

   I purchased in the states through CDW.  And I can only find the HD-CE1.5TU2.  My product does not have the T in there.

[Memoryman]

   

oops - sorry - missed the lack of T

I'll have our webmaster add it.

Message Edited by Memoryman on 09-23-2009 02:54 PM

[mill25joe]

   

Not sure have the webmaster would add???

The product listed on the list has a T in the model number where the product I purchased does not have a T.

 

The model number of my product is HD-CE1.5U2 no T.  I even tried downloading the firmware upgrade for the "t" model but the site told me invaild serial number.

[Memoryman]

   Actually - our product marketing people add the part numbers. I'm trying to get them off the phone so they can add it.

[Memoryman]

   

Our marketing have confirmed that the model you are describing must have a T on it. Perhaps the sticker on it was misprinted.

Email me your SN and I'll have it entered in our download database for HD-CE1.5TU2.

mailto:memoryman@buffalotech.com" target="_blank">memoryman@buffalotech.com