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Admin password no longer working.

Started by SorinI, January 07, 2019, 04:41:09 PM

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SorinI

January 07, 2019, 04:41:09 PM
I currently have a LS220D Linkstation. After adding a test user through the wizard and removing him through the advanced settings, I no longer have admin access. No changes have been made to change the password of the admin account. When I try to login as admin, I receive the following error:

User authentication failed.

Any help is appreciated.
Thank you.

As3nd0r

#1
January 08, 2019, 03:19:40 AM
Try resetting the unit using the function button: Press and hold the function button while unit is off, switch the 220 on, keep holding until function LED blinks, release function button then press it again for a second.
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SorinI

#2
January 11, 2019, 05:27:48 PM
I tried this a few times. This is also what their tech support suggested. It did not do anything.
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