Having trouble using TeraStation-3010 Series - via VLAN Network - Problem Solved

Started by warrenma, March 21, 2018, 11:04:54 AM

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warrenma

I configured our newly purchased TS3410RN to use as archive area for some of our company infrequently used data.   

I used DHCP to connect Lan1 and Lan2 to two different subnets. (i.e.  LAN1 10.10.100.x  and LAN2 10.10.1.x)  I needed to be able to access the NAS from any of our servers which were on other subnets (VLAN) on our company network.   

I found that the I was only able to reach the NAS from systems on the 10.10.100.x or 10.10.1.1 network.   

In order to reach the other VLAN's I had to edit the properties of the Network settings.   The default gateway under network settings was set to 'unassigned'.  Even though I used  DHCP to obtain IP address, subnet, gateway and dns settings, for some reason this field was not updated on the TeraStation.   I had to manually update the gateway and point it to the LAN1 settings.   

After doing this I was able to successfully access the NAS from any of my VLAN's using the LAN1 port as the gateway.     



Texturtle

Since the TeraStation can only have one gateway and both ports were assigned a (presumably different) gateway, you need to tell the unit which gateway to use.

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