Can't access my files

[robert587]

I own an hd-lcu3 purchaes more than a month ago. Immediately backed up my files using Backup Utility.

Yesterday, my laptop broke and went to have it fixed. Internal hdd had to be replaced, so now I'm using a different one. Upon trying to get my files back from the external hard drive, it said that I didn't have permission to access the folders. I changed the owner of the folder and can now view my files. But the problem is, I can't copy it and paste to my laptop. It says that I don't have permission. I need help please!

[Texturtle]

What OS is running on the computer? If Windows, it's not enough to take ownership of the folders. You also have to add your new account (since this is likely a fresh install you have a new user account) to the security tab and give your new account full control of all folders and subfolders.

[robert587]

Nevermind. I got it to work. Apparently, I changed ownership to the permission tab only, and not the auditing and effective access.