Booting Issue -Terastation Pro

[rautmanoj]

I have Buffalo Terastation TS-QVHL which has stopped booting & is stuck on please wait status for days & refuses to boot, it has RAID 5 configured,
What can be done to get it started,

[davo]

You need the boot image to reinstall the unit. PM me if you want it.

[rautmanoj]

But in that case i will loose my data right?

also will resetting help.

Also i have Two Buffalo Terastation TS-QVHL/E & TS XL both configured with RAID 5 ( 4 X 2TB HDD)   now my TS-QVHL/E is not booting & so i have planned to take backup of TS XL & then remove hard disk from TS-QVHL/E & insert in TS XL.

Will it work & will i be able to recovery data

[davo]

No it will not work, they are 2 completely different unit, even if you had another TS-QVHL/E it still would not work as the issue is the OS on the disks, moving the disks just moves the problem to another unit.

[rautmanoj]

so what is the way forward to get my data back , also will resetting work?

Thanks

Manoj

[davo]

Reset wont work, if you don't have a backup then contact a data recovery company.

[Eastmarch]

Rautmanoj,

Sometimes you can still get it to boot if it only has a single drive causing the boot to fail.

Shut down the unit, pull drive one, and restart. If it wont start, shut it down, put drive 1 back in and pull out drive 2, then retest.

The idea is that you are looking for three drives that successfully boot. Once it does, back up your data with the most important files first.

If this doesn't work, we do have a partnership with DriveSavers, who provide a discount to Buffalo customers.

http://www.drivesaversdatarecovery.com/welcome/welcome-buffalo-technology-customers/