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TS-XEL model Terastation unresponsive after inactivity

Started by RobertWStuart, June 09, 2015, 07:47:39 PM

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RobertWStuart

June 09, 2015, 07:47:39 PM
I have large number of the Terastation (TS-XEL model) deployed in my environment.  We have been having quite an issue with the units becoming unresponsive  after a period of inactivity.  This started with the firmware update to 1.65.  The units need to be rebooted manually every day to regain access to them. The network shows them going offline after a couple hours of inactivity.  The spindown and sleep functions are disabled and the switch on the back of all of the units is set to manual, the same as they were before the firmware update. 
Please let me know your ideas on the cause.
Thanks
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