TS-0.6TGL/R5 Motherboard

[gwillies]

   I have a TS-0.6TGL/R5 that my computer guy says has a motherboard problem. The motherboard has been returned to Buffalo for repair under warranty. We believe are disks are all good. This model has been discontinued and I do not have confidence that Buffalo will repair the mother board and if they did, I would be left with an unsupported piece of hardware. What would be great if someone who has a working 0.6TGL/R5 could load my disks and backup the data to my online backup provider or to another hard drive. There is only about 71 gig of data.

[drmemory]

I looked at the logs for your support call. You didn't send in the entire unit - you removed the HDDs.

 

We either replace HDDs from an intact unit,  or replace entire units, but we do not replace logic boards. We do not repair units on the logic board level.

Your RMA was set up for the whole unit.

 

If you wanted your data intact, you needed to request an advance replacement (IE, we send a unit to you, and you change out the HDDs). The phone support team left a message on your phone, 5-28-09, and are still waiting for your answer on this. Please return the phone call and let them know how you want to proceed.

Message Edited by drmemory on 06-01-2009 02:40 PM

[tanjl]

   

Make sure your Terastation is in RAID 5 before continuing. 

 

Get a system that can support minimum 5 SATA ports. (1x local HDD, 4x for Buffalo HDDs)

 

Boot Up into Windows

 

Plug all 4 hdds into computer systems. 

 

Use this program called UFS Explorer.

 

On the left hand colum you should be able to see the 4 hdds with 4 partitions each.

 

On the top, goto TOOLS and then click on Build Virtual RAID array.

 

Choose RAID Array on Disk Partitions (NT LDM, Linux soft raid) then click Next.

 

Another windows will open up, where you can choose which partitions to add to re-create the Raid 5.

 

Select the biggest partition in the individual Buffalo hdds with stating Linux Native partitions

Yours should be abt 500+gb.

 

Select it then click on Add.

 

Make sure you have 4 partitions with the biggest capacity and in Linux Native.

 

At the bottom in RAID Mode, choose Striped & Parity (RAID 5) then for Strip Size, choose 64kb

 

After everythings ok, click on Build.

 

Wait awhile then on your left column, you will see at the end of list, a softraid will appear.

 

Right-click on it and select fast-detect.

 

You will see all data that you have stored in the Terastation before.

 

Right-click and copy the data out to another location with more than 71gb in size.