Unusable TS4400RD80

[dolphinict]

Hi Folks,

I'm waiting on answers from support but thought I'd ask here.

In trying to set up our brand new Terastation we seem to have managed to get the unit confused. I set up the unit, formatted the drives, created a RAID array, enabled LVM and then allocated it to an iSCSI volume.

I can now no longer access any iSCSI or LVM configuration. Doing anything that accesses the array causes the system to bring up a prompt that never completes and the only way to clear it is to reboot the unit.

Errors are:

1) Configuring iSCSI error title "Error: Get iSCSI volume list", content "The parameters for the specified method are invalid."
2) Access LVM - the LVM List comes up fine. If I click to disable the LVM volume I get the confirm prompt then a saving box for about 10 seconds. It then goes to an error title "Error: Disable LVM" with the same content "The parameters for the specified method are invalid."
3) Access Array - Array list comes up fine. I click delete Array, confirm the operation and get a prompt titled "Delete Array" content "Executing job: Delete Array". This prompt will stay there for days. If I close the window and log back in, the prompt comes back and I can't access any configuration at all. The only way to get out of this is to reboot the NAS.
4) Factory defaults without wiping data. This works and resets all settings except I continue to get all the errors above.
5) Factory defaults with erase of data. This brings up a prompt title "Delete All Data". Content "Performing complete format of TeraStation disk. Processing Overwriting 0s to the disk contents: Step 1/4 0% Finished". It never progresses past 0% and no reset of settings occurs. The only way to recover from this is to reboot the NAS.

So everything I try takes me back to exactly where I am now.
Are there any other options than me taking the USB stick from the initial setup into the datacentre and flicking the switch to boot from USB to start completely from scratch?

If I could SSH to it I could manually run the commands to kill the LVM/RAID array. Not sure about the iSCSI setup..

[davo]

What firmware are you using?