Struggling getting my LS-QV8.0TL/R5 out of Emergency Mode

[cpradio]

Okay, so I'm either failing miserably at following instructions, or it just isn't working...

I have a LS-QV8.0TL/R5 that I just can't get out of emergency mode and I can't for the life of me get it to update its firmware.

So here is what I've done up to this point. I connected the NAS directly to my Laptop running Windows 7. I changed my NIC card to 192.168.11.1 and disabled the wireless.

When I run NAS Navigator2, it finds the NAS, but has the following to report:
IP Address: 192.168.100.149
Status: I11: Driver 2 has too many bad sectors. Emergency mode. Update firmware or contact technical support.

I'm just at a lost with this now... does anyone have any ideas on how I can fix this?

[davo]

Set the PC nic to 192.168.100.150 and then install the firmware. Also your second HDD needs to be replaced.

[cpradio]

Will I need to replace it before updating the firmware, or can I do it after? As right now, the setup is a RAID 1 across all 4 drives. So replacing that drive would likely result in data loss right?

Is there absolutely no chance of repairing the bad sectors?

[edit]By the way, I can't believe I didn't think to use 192.168.100.150 to update the firmware! That seems to be working just fine. Other than it may be stuck on "Linkstation booting..."[/edit]

[davo]

You can't have raid 1 on 4 HDDs

[cpradio]

What is the default setup for 4 2 TB drives? As that is what I have... I thought for sure it was a Raid 1 setup, but I'm more than happy to admit, I'm new to this whole NAS process.

[cpradio]

You know what, it is probably RAID0

[davo]

If that is the case then your data is gone.

[cpradio]

For just that drive or all drives? If I remove that drive and start it back up, what might happen?

[cpradio]

I'm starting to question whether Disk 2 is a problem, as when I extracted it and ran gdisk against it, it reported everything as healthy.

[cpradio]

Last Question:

If I were to replace Drive 2 with a new like caliber Drive, would it effectively tell the NAS to rebuild the RAID 0 array and wipe out all of the data on the other drives?

[davo]

You cannot rebuild a RAID0, you need to delete the RAID and completely recreate it, it will also erase any data on the RAID.

[cpradio]

Okay, so if I put in a new drive, it should exit emergency mode, and then I can delete the current setup and rebuild it again. Thank you for taking the time to help me understand this :)

[Net7]

Its Friday night and im not out doing all those things I would normally do...

That being said, I got bored! So im here, posting!

Er um, back on topic! Looking at the documentation, and checking my old LS-Q4.0TL (the OG Quad), the default RAID should have been RAID 5, meaning that it SHOULD function (+ have data accessible) in the event 1 drive fails, but if you deleted that and put it in RAID 0... ya, data byebye.
Seeing as you said Drive 2 was prior reporting bad sector's if you remove drive 2, then try to boot it, if it works, then huzza, if its in EM mode, try running the F/W updater again, if the firmware updater says no partitions found... well if the Data is important there is always company's like DriveSavers, or data recovery software like R-Studio (you have to place all 3 drives in separate USB enclosures hooked to a PC to use the software to recreate the software RAID virtually, real PITA), if not, go to the Force Firmware update FAQ and read about the Rebuild Partition option in the Debug menu for the firmware updater, this of course would be best done when you replace that bad drive 2.

Also, when it comes to setting Static IP's and such, just make sure that the IP you set static, match's the first 3 sets of #'s in the IP that NAS Navigator reports! IE: My LS421DE shows 172.2.8.80, so if its set static and plugged in directly, I need to make sure my PC is set static to 172.2.8.#, replacing the # with anything from 1 to 254 but not .80 which is what my NAS has for itself! I wrote this, then reread the posts to make sure I caught everything, and I didn't... but I am too lazy to delete this! yes it took more time to write this part out... shut up... dont judge me...

I probably missed something anyway, so I hope this helps in some way

[cpradio]

Oh it definitely does. You at least have shown if I turn on the NAS with 3 drives in and it was indeed RAID5, there is a chance it would work. If it doesn't and is still in EM mode, then I know the data is likely gone. So the post was not wasted, I learned something :)

Thanks for sticking it out with me, I'm learning as I go.