Linkstation Pro Duo - Problem formatting USB Drive and Seeing Drives

[REC]

I have a Linkstation Pro Duo 4TB (LS-WVL) configured in a raid 1 array firmware 1.63.  I am trying to hook up a Buffalo 2 TB USB drive to use so I can backup the drive (the NAS is currently only 17% full).  The USB drive is currently formatted as NTFS and I can see it as usbdisk1.  I can read files but can not write to the usb drive. 

 

I login as admin and checked Shared Folders access and it shows up as Read and Write access. When I  go to Systems:Storage no disks appear (i.e., the usb drive and the hard drives do not show up) so I can not reformat the usb drive. 

 

Any ideas on how I can format this drive to use as a backup?  Also, why don't my other 2 TB drives show up under Systems:Storage?  Help please!

 

[davo]

whats the model number of the USB HDD that you are using and what firmware is installed on the NAS?

[REC]

It is a Buffalo HD-LB2.  The firmware is 1.63. 

 

Thanks in advance for your help.

[davo]

Id reset the Linkstation to defaults via the GUI and see if the option to format the HDD appears then (system -> Restore/Erase -> Restore Linkstation to factory defaults)

This does not erase any data.

[REC]

I just did a reset and it still does not show up.  Any other ideas?

[REC]

Hello All,

I still have this problem and am back at it as I realized I really need to get another backup going.  The challenge still remains that I can not format this drive as it does not show up under storage disks.  I can see it under the shared folders and from the computer.  I want to format to xfs for the backup as I have some large video files I want backed up.  In addition, on the subject of backup, when selecting the backup folders, I can not select source or destination folders as it just says "loading".