LS-CH500L Not recognised by NAS NAVIGATOR2

[Jez]

   

Hi everyone,

 

I know it must be incredibly annoying when someone posts with a single issue problem, but I am not epspecially technically knowledgable and I have been trying to sort this issue with limited success for three days.  I have also searched the forums and can't find a recent post relating to this issue, so here goes...(am literally tearing my hair out)

 

I recently bought an LS-CH500L (EU model), and installed the NAS Navigator software to set the drive up.  However, there was a long period when the software setup process was not recognising the drive - saying there is no linkstation on the network.

 

Then, without any real action on my part, the situation seemed to resolve itself.  The drive was recognised and mapped, and it appeared in the NAS Navigator screen as accessible.  The auto on/off was also working.  I put all my data on the drive and it all seemed to be going well (finally)

 

Then, last night, disaster struck, and my girlfriend pulled the power lead out of my Windows XP laptop, which is the only computer on the network at the moment. Of course, this forced a power down (battery not connected).

 

Since then, the drive is not being recognised by Navigator, and is not powering up or down automatically.  I have checked my Firewall exceptions, and the NAS Power Manager is in the exceptions, as is the navigator.  At the moment I have the power switch set to ON, but I have tried on AUTO (obviously) with no success. however, the drive is still available via the shortcut which I create, and is being recognised by windows - files accessible etc etc.

 

The Drive is connected to my homehub via a CAT5 ethernet cable.

 

(I appreciate I am supposed to know the firmware, but I do not know where to find it)

 

If anyone can point me in the right direction, I would really appreciate it.

 

Kind regards

 

Jw381

Message Edited by Jez on 03-12-2009 10:03 AM

Message Edited by Jez on 03-12-2009 10:06 AM

[Kameran]

   If you can get into the device by taking the ip address and putting it into a web browser logging into the device you should be able to find the firmware there.  As the nas navi isn't finding anything now but ur still able to access your data, try reinstalling the nas navi or try the new 2.15 on our support/download site for your chl model.  Also disconnect it from your hub(if that's what it is, try a router or a direct connect to the pc) to control your variables.  There is a new firmare the 1.07 that came out earlier this month and there is one for europe.  Make sure your firmware is up to date and give us a status, we'll see what we can do.

[Jez]

   

Thanks mate.

 

Bizarrely, all now seems to be working well, with absolutely no intervention from me that I can identify!  Just out of interest, when you update the firmware, does it wipe all the data from the drive?

 

Thanks for the reply, very good of you.

 

Jez