AD account lockouts with Terastation Pro Rackmount

[cdfreema]

   

Model Name

TS-RHTGL/R5

Firmware Version

1.33

 

I work for a medium-sized department at a public University.  Our domain tree is comprised of several OUs organized by department; user accounts for my department's OU are further subdivided into OUs based on role.  I abandoned attempting to attach the NAS to the domain since each attempt resulted in the users and groups categories displaying "acquisition failure". 

 

Using the domain controller as the external SMB authority seems to work fine except when a user authenticates to a share with a local admin account using the same name as their domain account but with a different password.  The domain account will lock out immediately on the first attempt to open the share, even if the user passes their domain account and correct password.  In fact, any set of credentials will lockout the users domain account.  This is not a problem if the user changes the local admin account password to their domain password or if they use a separate name altogether.  Has anyone experienced this and are there any other solutions which do not entail users updating passwords on their local accounts?  Any assistance would be greatly appreciated.

[cdfreema]

   Also, my domain account was locked out in the middle of a data transfer...